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helorinthyvan

Privacy Policy

How helorinthyvan protects and manages your personal information

Last updated: March 2025

Information We Collect

At helorinthyvan, we collect information that helps us provide better budget communication services to our Australian users. This includes personal details you provide when creating an account, such as your name, email address, and phone number.

We also gather usage data about how you interact with our platform - which features you use most, how long you spend on different sections, and what types of financial insights you find most valuable. This helps us improve our services and create more relevant content.

  • Account information and contact details
  • Financial data you choose to input for budget tracking
  • Communication preferences and notification settings
  • Device information and browser data
  • Location data (with your permission)

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with helorinthyvan. We use your data to personalize budget recommendations, send relevant financial insights, and ensure our platform remains secure and functional.

We never sell your personal information to third parties. Instead, we focus on using your data to create better budgeting tools and more accurate financial projections tailored to Australian market conditions.

Primary uses include: Account management, service personalization, customer support, security monitoring, and improving our platform based on user feedback and behavior patterns.

Data Storage and Security

We store your information on secure servers located in Australia, ensuring compliance with local privacy laws and regulations. Our security measures include encryption, regular backups, and restricted access controls that limit who can view your personal data.

Your financial information receives extra protection through bank-level encryption and is never stored alongside easily identifiable personal details. We regularly audit our security practices and update our systems to address emerging threats.

Data retention periods vary depending on the type of information - account details are kept while your account remains active, while usage logs are typically deleted after 24 months unless required for legal purposes.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.

You also have the right to restrict how we process certain types of information and can withdraw consent for optional data collection at any time through your account settings.

  • Access your personal data within 30 days of request
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Object to certain types of data processing
  • Withdraw consent for optional features

Sharing and Disclosure

helorinthyvan shares your information only in specific, limited circumstances. We work with trusted service providers who help us operate our platform - payment processors, email services, and cloud hosting providers - but these partners can only use your data for the services they provide to us.

We may also disclose information when required by Australian law, such as responding to court orders or assisting with fraud investigations. In such cases, we'll notify you unless legally prohibited from doing so.

If helorinthyvan ever merges with another company or sells our business, we'll inform users about any changes to how their personal information will be handled and provide options for data deletion if desired.

Cookies and Tracking

Our website uses cookies to remember your preferences, keep you logged in, and provide personalized budget insights. Essential cookies are necessary for basic functionality, while optional cookies help us understand which features are most useful to our users.

You can control cookie settings through your browser, though disabling essential cookies may affect your ability to use certain features of our platform. We don't use third-party advertising cookies or share cookie data with marketing companies.

Cookie types we use: Session cookies for login management, preference cookies for personalized settings, and analytics cookies to understand platform usage patterns.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or data handling practices. When significant changes occur, we'll notify active users via email and provide a clear summary of what's changed.

Minor updates, such as clarifying existing practices or updating contact information, may be made without individual notification, though we'll always maintain a change log showing when modifications were made.

Continued use of helorinthyvan after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can close your account and request data deletion before the new policy takes effect.

Privacy Questions or Concerns?

Our privacy team is here to help with any questions about your personal information.

Email: info@helorinthyvan.com

Address: 11/76 Township Dr, Burleigh Heads QLD 4220, Australia

Phone: +61749534954